Joint Commission  

The Joint Commission conducts periodic unannounced accreditation surveys of Ohio State's Arthur G. James Cancer Hospital and Richard J. Solove Research Institute.

The purpose of these surveys is to evaluate The James' compliance with nationally established Joint Commission standards. Survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization.

If you have a safety or quality concern, you are encouraged to call the Patient Experience Department at 614-293-8609.

If your safety or quality concerns have not been addressed to your satisfaction, or if you prefer, contact the Joint Commission at 800-994-6610 or via e-mail: complaint@jointcommission.org

This notice is posted in accordance with Joint Commission’s requirements.

The Ohio State University Comprehensive Cancer Center – Arthur G. James Cancer Hospital and Richard J. Solove Research Institute (OSUCCC – James) 300 W. 10th Ave. Columbus, OH 43210 Phone: 1-800-293-5066 | Email: jamesline@osumc.edu