Patient and Visitors Guide

The OSUCCC – James offers many conveniences that you will appreciate when you or a loved one are in the hospital and away from the comforts of home.

The information below will help familiarize you with the OSUCCC – James. If you have any other questions or concerns, please ask a member of your healthcare team or call Patient Experience at 614-293-8609.

During Your Stay

Learn about your room and your care team while receiving cancer care and treatment at the OSUCCC – James and about your discharge from the hospital.

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Patient Rights and Responsibilities

Review a list of your rights and responsibilities as a patient undergoing cancer care and treatment at the OSUCCC – James.

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Your Safety, Security and Satisfaction

Discover information about how the OSUCCC – James maintains your safety, security and satisfaction while you are a patient undergoing cancer care and treatment.

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Locations

Discover, and get directions, to locations in central Ohio at which you can receive cancer care and treatment from OSUCCC – James experts.

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Amenities

Discover the amenities provided to patients receiving cancer care and treatment at the OSUCCC – James and their visitors including WiFi, local dining and more.

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For Family and Friends

Learn about how to visit your family, friend or loved one while they are undergoing cancer care and treatment at the OSUCCC – James.

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After You Leave the Hospital

Review the information you need to know after receiving cancer care and treatment and leaving the OSUCCC – James.

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Financial Information

Find information regarding insurance and financial assistance to help pay for your cancer care and treatment, and access and pay your bill.

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Contact The James

General Inquiries


800-293-5066


Email



Address


460 W. 10th Avenue
Columbus, OH 43210


Get Your Medical Records


614-293-8657


Get Your Medical Bills


614-293-2100


Online Bill Pay



Contact Us

Latest News

New Clinical Trial Aims to Reprogram Cells to Attack a Specific Relapsed Blood Cancer

An upcoming clinical trial at The James aims to reprogram a patient’s immune cells to attack a specific relapsed blood cancer, called multiple myeloma. The idea is to “super-charge” the patient’s immune...

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NCCN Publishes New Guidelines for Smoking Cessation, Effort Led by Ohio State Oncologist

To meet the needs of patients who are smokers at the time of a cancer diagnosis, the National Comprehensive Cancer Network has published smoking cessation guidelines. Ohio State's Peter Shields, MD...

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Molecules in Prostate Tumors Might Predict Whether RT Can Help Prevent Recurrence

A new study has identified a group of molecules in prostate-cancer cells that doctors might one day use to distinguish which patients should be treated with radiation therapy if rising PSA levels...

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