Volunteers make a difference at Ohio State’s James Cancer Hospital and Solove Research Institute

There are more than 350 active volunteers who donate approximately 30,000 hours to Ohio State’s Arthur G. James Cancer Hospital and Richard J. Solove Research Institute each year. These volunteers are our Most Valuable People. The patients, families, and staff feel fortunate to have caring and dedicated individuals giving of themselves each day at The James and at the Stefanie Spielman Comprehensive Breast Center, JamesCare at UH East and JamesCare at the Martha Morehouse Medical Plaza.

Volunteers come to The James for many reasons. Some are cancer survivors who wish to offer the gift of hope and inspiration to others. Some are students who are hoping to gain valuable patient contact experience for their future clinical careers. Others are simply interested in giving back to the community and helping where needed.

The following are just a few of the volunteer positions offered at The James:

  • Concierge  — Volunteers greet and escort patients and visitors of The James.
  • Family Waiting Areas — Volunteers help comfort families while keeping them aware of the patient's progress throughout the day of surgery.
  • Hope's Boutique — Volunteers work as sales assistants helping patients make a wig selection, or by showing them a variety of hats and gift items.
  • Movie, Magazine, or Restful Nights Cart — Volunteers provide inpatients with items to improve their stay. Items include: movies, magazines, light lavender hand lotions, sleep masks, and more.
  • Outpatient Clinics — The volunteers are actively involved with patients and can help in a variety of areas, such as registration, keeping track of patients, chemotherapy, etc.
  • Tours — Volunteers are called on to give tours to various groups who come to visit The James.
  • Patient & Family Advisors — Volunteers who have received treatment at The James, or the family member of a James patient, can apply to participate as a Patient/Family Advisor. In this role, you may work directly with staff on committees and projects with the goal of improving programs and services in The James. Volunteer Advisors may have the option of participating in a variety of ways including: reviewing patient educational materials at home, attending weekly, monthly or a one-time meeting, or speaking on a panel or public event.

Most volunteers set aside two to four hours a week to assist in the hospital or at one of our outpatient facilities. Besides the personal fulfillment one receives from helping others, there are other benefits that volunteers receive, such as free parking, meal tickets, gift shop discounts on OSU logo items, annual volunteer banquet and educational workshops.

The Applicant Screening Process includes:

  • Application
  • Interview
  • Reference checks and medical clearance
  • Criminal background check (including fingerprints)
  • State ID or Driver’s License AND Social Security Card are required for a criminal background check to be performed (Student Visa is accepted for international students)
  • Orientation
  • Position-specific training

If you're interested in becoming a member of our volunteer team, please complete the appropriate application below. 

Adult Volunteer Application: This application is to be completed by community members, 18 years and older, who are not enrolled in high school or an undergraduate program.

College Volunteer Application: This application is to be completed by individuals currently enrolled in undergraduate and graduate studies.

High School Volunteer Packet and Application: Applications for the 2014 summer program are available from March 1-April 15, 2014.

If you require a paper application, please contact the Volunteer Services office at 614-293-4663.


Volunteer Program
Ohio State’s Arthur G. James Cancer Hospital and Richard J. Solove Research Institute
503 Doan Hall
410 W. 10th Ave.
Columbus, OH 43210-1228
Phone: 614-293-4663

Fax: 614-293-5919


The Ohio State University Comprehensive Cancer Center – Arthur G. James Cancer Hospital and Richard J. Solove Research Institute (OSUCCC – James) 460 W. 10th Avenue, Columbus, OH 43210 Phone: 1-800-293-5066 | Email: jamesline@osumc.edu