From drinks and snacks to comfort and conversation, volunteers at The James provide the little things that make up a big part of comprehensive cancer care. Get to know one of the nearly 500 volunteers who give their time and effort at The James, serving as partners for patients to help meet the everyday needs that become challenges during treatment. Name: Rob Struthers Where I volunteer: The James; The Ohio State University Brain and Spine Hospital What I do: I&rsquo;m a patient ambassador and concierge. Why I chose The James: I chose to be a volunteer 10 years ago when I was being treated, and eventually cured of, stage 4 throat cancer. After retiring, the opportunity became available when the new James opened (in 2014). How I&rsquo;ve made a difference in our patients&rsquo; lives: I&rsquo;m inspired every day I&rsquo;m at The James. There are so many patients who show such positive and friendly personalities. These people inspire me and support my understanding that Ohio State&rsquo;s Wexner Medical Center hospitals are truly the best places to be for their needs. How our patients have made a difference in my life: I feel that my job for the patients and their families is to express the traits of the patients who inspire me. Also, I want them to be aware of the Patient Experience group, who are there to help them on their journey. Why I recommend volunteering at The James: Both The James and the Brain and Spine Hospital are full of such competent workers, who I now call friends. They help to promote such a great work environment &mdash; I always find the staff to be extremely helpful with providing answers to questions and guidance with patients&rsquo; needs. Learn how you can make a difference in the lives of our patients by volunteering at The James.