Patient Grateful for Financial and Emotional Support Marks End of Treatment

Jenny Turner and nurse Grace

When you are told you have cancer, finding the best care available for your disease should become the priority – regardless of the distance. For hundreds of patients who travel to The James for treatment from surrounding Ohio communities, the financial and emotional burden of traveling for care can become a significant barrier.

Jenny Turner has faced this firsthand. A working mother of two from near Dayton, Ohio, she was happily preparing for a family vacation when she felt a lump in her breast. A biopsy confirmed stage 3B cancer. A second opinion at The James put her on a 15 month journey that started with chemotherapy, surgery and radiation followed by targeted chemotherapy. 

“It was Christmas time and I was in the thick of my treatment and adjusting to the cancer diagnosis when the medical bills started rolling in. I was overwhelmed … and that is when I contacted Hope Hollow,” recalls Jenny.

Hope Hollow is a 501(c)(3) nonprofit that offers lodging, hospitality and support at no cost, to families traveling to Columbus for cancer treatment. The organization was founded by Kevin Clark and Jane-Jacquemin-Clark, who in 2015 opened their newly restored 4,600-square-foot home in northwest Columbus to host cancer patients and their families in need of respite. To date, they have provided more than 900 nights of lodging to cancer patients and their families. The lodging includes hosting patients and their families in their home, as well as, at local hotels.

“When you’re on a journey with cancer, hope becomes pretty crucial. We’re part of that journey for some families. People did this for me during my personal experiences with cancer and it’s a privilege to be able to do it for others,” says Jane, who lost her mother and two aunts to cancer and has battled the disease twice herself.

Celebrating Jenny’s Last Chemo

On Jan. 18, 2017, Jenny entered the The James’ Stefanie Spielman Comprehensive Cancer Center – surrounded by her husband, two children, mother, sister and Jane, who has become a dear friend, to receive her final chemotherapy treatment. It was an experience she says was both a relief and bittersweet.

“The staff here have become part of my family,” she said, as she gave and received hugs from at least a dozen nurses while passing out cookies and celebratory pink balloons to patients after her last treatment.

Jenny says Hope Hollow has been an amazing gift during a stressful time. A young working mother with a high-deductible private insurance plan, with copay costs for doctors’ visits and prescriptions, as well as, uncovered travel costs were shocking.

“Through Hope Hollow, Jane and Kevin took some of that financial burden and stress of travel away but they also gave me and my family incredible emotional support. They gave me a Columbus family and I’m forever thankful,” adds Jenny.

To learn more about Hope Hollow, visit

See more of Jenny’s story.