Volunteers are asked to make a weekly commitment that is between two to three hours in length for a minimum of six months. We work with each individual to determine a specific assignment, day and time fitting their talents and schedule.

Opportunities are available at both our hospital and our outpatient locations. Outpatient locations include The Stefanie Spielman Comprehensive Breast Center, JamesCare at Ohio State East Hospital and The James at Martha Morehouse Medical Plaza.

Volunteer Positions

The following are just a few of the volunteer positions offered at the OSUCCC – James:

Way Finding/Escorting

Greet and welcome patients, families and visitors at the main entrance and other public areas. Provide personal escorts to requested destinations within the hospital complex.

Restful Nights

Visit the inpatient units in the evenings with a cart of amenities that promote a calm and restful environment. Amenities include eye masks, earplugs, neck pillows and reading materials.

Surgery Waiting Area

Circulate through the area to ensure family members are doing okay and to help answer questions. Help escort family members to destinations in the hospital complex and to their loved one's room following surgery.

Chemotherapy Clinic Assistant

Volunteers provide warmth and comfort to patients and their families during the chemotherapy treatment. Volunteers provide refreshments, hats, pillows and blankets to patients while engaging in friendly conversation.

Emergency Department

Stationed at the main entrance or James Emergency Department waiting room desk to greet and welcome patients and visitors providing a friendly and polite welcome to the facility. Personally escort family members and visitors to their loved ones’ room. Offer warm blankets and other comfort amenities.

Patient & Family Advisors

The Patient/Family Experience Advisor program at Ohio State embraces patients and families as partners of our healthcare team. We care about creating positive future experiences and look to those who have “been through it” to provide suggestions and input on various topics to the patient experience. Any current of former patients who have received services at any Ohio State medical facility may apply to participate as a Patient Advisor. Primary caregivers of a current or former patient are also eligible to participate as Family Advisors.

Garden of Hope

The JamesCare for Life Garden of Hope is a community garden for cancer survivors and their primary caregivers. The mission of the garden is to provide evidence-based nutritional education on the benefits of a plant-based diet and provide an opportunity for survivors and caregivers to harvest fresh vegetables. Volunteers are needed June-October to assist in planting and weeding the garden, to help survivors harvest produce from the garden, and to greet and orient new garden participants.


MusicCare provides live musical performances by volunteers in the hospital setting. MusicCare promotes the role of music as a healing modality for patients, family members, caregivers and hospital staff by bringing the power of music to people whose lives have been touched by cancer. Volunteers will provide music that surrounds our patients in a soothing, calming atmosphere before, during and after their treatment or surgery.

In-kind Donations

OSUCCC – James Donation Guidelines

Thank you for thinking of patients at The James and expressing interest in donating items. Out of respect for the sensitive condition of our patients, we kindly ask that your items are created in a smoke-free environment. We are unable to accept skincare, body wash, makeup, perfume or body lotion products due to skin sensitivities and potential allergies. In addition, we are unable to accept clothing, purses, belts, socks or jewelry. However, hats and scarves are acceptable.

To ensure your items or projects are suitable for patients at The James, please contact the Volunteer Program at 614-685-3478 to confirm your project and coordinate delivery arrangements.

See full donation guidelines.

Pediatric Donations

At The James, we primarily care for adult patients (18 and older). Through a partnership with Nationwide Children’s Hospital (NCH), we do care for pediatric patients who need radiation therapy. Pediatric patients are transported in the early-morning hours from NCH directly to the Radiation Oncology Department at The James. The children receive their treatment, which takes approximately 15-30 minutes, and then are transported back to NCH to continue their care. Since pediatric patients do not spend a great deal of time in our building, we do not collect donations geared toward them.

Volunteer Application Process

The volunteer applicant consideration process includes:

  • Completion of an online application
  • An interview
  • Reference checks and medical clearance
  • A criminal background check (including fingerprinting)
  • State ID or driver’s license and Social Security card (required for a criminal background check to be performed), or student visa for international students
  • A two-hour orientation program
  • Training for the specific volunteer role
  • Maintain compliance with annual flu requirements and annual review


Adult Volunteer Application

Thank you for your interest in becoming a volunteer with The James. We are excited to speak with you about the program. To start the adult volunteer application process, please give us a call at 614-685-3478. Current employees, please also call the volunteer office at 614-685-3478.

College Students

Thank you for your interest in volunteering! The college volunteer application for the 2020 spring semester is now closed. We will be posting information on applying for the 2020 fall semester in late spring, so please check back at that time. We look forward to your application!

Toward a Cancer-Free World Blog

Hundreds of volunteers play vital roles at The James, generously donating their time, energy and efforts in myriad ways, all to make patients feel more comfortable and at ease. Read More

Contact the Volunteer Team

Phone: 614-685-3478