During Your Stay

Concierge services

Because traveling to a new location requires extensive planning, Destination Medicine offers complimentary concierge services to make your stay comfortable and relaxing.

Step 8: Lodging

Destination Medicine partner-hotels share our hospitals’ vision to provide excellent care to a diverse patient population in Columbus, Ohio. They offer patient-focused services to make you feel at home. The Destination Medicine staff can assist you in making reservations and will send you a list of partner hotels and apartments.

Step 9: Transportation

Numerous partner-hotels offer courtesy shuttle service from the hotel to Ohio State and vice-versa. The Destination Medicine staff will arrange the shuttle requests according to your appointments.

Step 10: Hospital rooms

During your inpatient stay at the OSUCCC – James and Ohio State Wexner Medical Center, you will be assigned a private, spacious room and offered room services, including meals, snacks and drinks.

Spiritual and religious needs

We will meet your emotional and spiritual needs by providing a faith representative from your religion as well as worship services that you can attend at our hospitals.

We will also provide you with a list of worship places in Columbus, Ohio.

Dietary Needs

Please let us know if you have any dietary needs so we can accommodate your diet preferences and serve special meals during your inpatient stay.

Language Services

Personal Coordinator

From the first day you contact the OSUCCC – James, a Destination Medicine coordinator speaking your language will guide you through the entire process and follow-up with you even after you return home.

Medical Interpreting

The OSUCCC – James is committed to excellence and provides on-site medical interpreting at no charge. A qualified medical interpreter will accompany you during your appointments to help you communicate with the medical team in your native language.

Destination Medicine

Phone: 001-614-685-5422

Fax: 001-614-366-5297