Amenities


While visiting or staying at the OSUCCC – James, there are a variety of dining options, retail shops, banking services and more. Get the full list below.

If you have any other questions or concerns, please call Patient Experience at 614-293-8609.

WiFi

It is easy to remain connected with our free wireless Internet. To access it, follow the steps below:

  • Make sure your computer is configured for wireless.
  • Select OSUMC Guest Internet.
  • Open your web browser and you will see a usage disclaimer.
  • If you agree to the usage terms and conditions, click on the ”Agree” button.

If you have problems connecting, contact our Patient Experience Department at 614-293-8609 Monday through Friday, 8 a.m. to 5 p.m.

On Campus Dining Options

Au Bon Pain - Located on the conference level of the James Cancer Hospital and Solove Research Institute. Au-Bon Pain is a full-service café offering made-to-order sandwiches, salad, baked goods, breads, hot or cold iced coffee and tea.

  • Daily 6 a.m. to 2 a.m.

BistrOH! - Located on the first floor of Rhodes Hall, BistrOH! the hospital cafeteria, features items such as flatbread pizzas, signature salads, hot and cold sandwiches and entrees.

  • Weekdays 6 a.m. to 7 p.m. 
  • Weekends and holidays 7 a.m. to 6 p.m.

BistrOH! To Go - Located on the concourse, BistrOH! To Go offers quick serve and grab and go items.

  • Sundays through Thursdays 10:30 p.m. to 1 p.m.

Bloch Café - Located on the 14th floor of the James Cancer Hospital and Solove Research Institute, the Bloch Café serves breakfast daily from 7-10 a.m., offering a made-to-order omelet bar, made-to-order breakfast sandwiches, homemade pastries and other specialty breakfast items, along with Starbucks coffee. 

For lunch and dinner, the Bloch Café has a four-week rotating menu in which the chefs incorporate the top 25 foods used in cancer research. The café focuses on healthy, small-batch, scratch cooking that uses as many local and organic products as possible. Outdoor seating is available in the terrace garden, weather permitting.

  • Daily 7 a.m. to 7 p.m.

Brennen’s Café – Located in the lobby of the Biomedical Research Tower, 460 W. 12th Ave., Brennen’s is a full-service café offering breakfast and lunch including baked goods, salads, frozen yogurt and coffee. Visit brenensinc.com for a full menu.

  • Weekdays 6:30 a.m. to 6 p.m.
  • Saturdays 7:30 a.m. to 2:30 p.m.

Espress Oasis – Serving from two locations on the first floor of the James Cancer Hospital and Solove Research Institute and in the first floor corridor between the 12th Avenue parking garage and Doan Hall. The Oasis serves pastries, coffees and other beverages.

  • Weekdays 6 a.m. to 7 p.m.
  • Weekends 6 a.m. to 6 p.m.
  • Holiday hours vary

Wendy’s – Located on the ground floor of Doan Hall. 

  • Daily 10 a.m. to 3 a.m.
  • Holiday hours vary

Vending Machines – Located throughout the Medical Center, vending machines are available 24 hours a day, seven days a week, offering snacks, beverages and entrees in larger areas. Change machines are also provided.

The Caffeine Element – Located on the first floor of the Prior Health Sciences Library, 376 W. 10th Ave., offering Starbucks coffee, fresh sandwiches, yogurt parfaits, muffins, hummus, edamame, salads and more.

  • Weekdays 7:30 a.m. to 5 p.m.

Dining Services  – Here at The Ohio State Wexner Medical Center, we care about the foods our patients eat – good nutrition is critical to the healing process. We believe that any diet can include a variety of foods with balance and moderation. Our award winning chefs have crafted specialized menus utilizing fresh, local, and natural ingredients to make your experience as healthful and enjoyable as possible.

For other restaurants or food carts that are within a short driving distance, please visit the information desk.

Retail Services

We offer a variety of retail services for patients and visitors. Most services listed are located within our hospitals, while others are just a short walk away.

Pharmacy

Outpatient Pharmacy Logo
Ohio State offers a full-service pharmacy with specialty expertise to James and Wexner Medical Center patients that provides personalized service and is dedicated to improving patient care by easing the challenges of managing medications.

Benefits:

  • A resource to fill all of your medications, including specialty medications
  • Faster access to your prescription medications due to our insurance expertise
  • Medication assistance programs to help lower the cost of therapy
  • Education about your medication by board-certified pharmacists
  • Refill reminder calls by our pharmacists

NEW! Retail Location

We have recently opened a convenient location on the Ohio State Wexner Medical Center campus. It is on the conference level of the James Cancer Hospital and Solove Research Institute, next door to a Huntington Bank branch.

The Ohio State University Outpatient Pharmacy at The James Cancer Hospital and Solove Research Institute
460 W. 10th Ave., L012
Columbus, OH 43210

Phone: 614-685-1672 (Toll-Free: 1-844-511-5891)

Hours: Monday-Friday, 8 a.m.-9 p.m..; Saturday-Sunday, 9 a.m.-6 p.m.

More information: go.osu.edu/retailpharmacy

Walgreens – In addition, patients (after discharge) and their families are welcome to use the Walgreen’s Pharmacy for their prescription and over-the-counter medications or medical and surgical supplies.

Location 1: University Hospital (first floor of Doan Hall, across from the Doan Hall elevator and information desk)

Phone: 614-293-3313

Hours: Weekdays, 8 a.m.-9 p.m.; Weekends, 9 a.m.-6 p.m.

Location 2: University Hospital East (ground floor of the tower)

Phone: 614-257-2280

Hours: Weekdays, 9 a.m.-7 p.m.; Weekends, 9 a.m. - 3 p.m

Gift Shop – The Scarlet Ribbon Gift Shop in the Rhodes Hall lobby offers a variety of items including personal items, cards, flowers, magazines, snacks and soft drinks. You can also call the Gift Shop at 614-293-8942 to order a magazine, newspaper, snack or clothing and a gift shop representative will deliver it to your room. The gift shop accepts credit cards and cash.

Hours of Operation:

  • Weekdays 8 a.m. to 8 p.m.
  • Saturday and Sunday 10:30 a.m. to 7 p.m.
  • Closed Holidays

Cheryl & Co. – Located in the corridor between the 12th Avenue Parking Garage and Doan Hall, first floor. Serving fresh-baked sweets and desserts, cookie dough in containers and confectionary gift items.

Hours of service are:

  • Weekdays 7 a.m. to 8 p.m.
  • Saturday and Sunday 10 a.m. to 6 p.m.
  • Holiday hours may vary

Banking and ATM Services

Huntington Logo

Huntington ATMs are located outside each bank, in The James main lobby, in the Rhodes Hall lobby and in the Ross Heart Hospital main lobby.

In addition, two full-service Huntington bank branches are available on campus:

  • In The James, on the Conference Level. Hours are Monday through Thursday, 9 a.m. to 5 p.m. and Fridays 9 a.m. to 6 p.m.
  • In Doan Hall on the first floor, near the 12th Avenue Parking Garage. Hours are Monday through Thursday, 9 a.m. to 5 p.m. and Friday, 9 a.m. to 6 p.m.

Places of Relaxation

Ohio State’s Wexner Medical Center has many places for visitors to retreat for a break.

Atrium – The Atrium is located on the fifth floor of Rhodes Hall. It is a waiting and information area for family members and visitors. In the Atrium, visitors can grab a bite to eat at the beverage and snack vending machines or use a computer with internet access. The Library of Health Information, a resource for trustworthy health information, can also be found in the Atrium.

Chlois G. Ingram Spirit of Women Park – Named for a former volunteer at Ohio State’s Wexner Medical Center, the Spirit of Women Park features tiles of etched glass that appear to be floating atop a reflecting pool, as well as benches and picnic tables. The park is located across from the SAFEAUTO Hospitals Garage.

Family Lounges – Available on all units, these rooms allow you to take a break from being at the bedside while staying in close vicinity to the nursing unit.

Medical Center Plaza – Located outside the Ross Heart Hospital and Rhodes Hall entrances, the Plaza offers seating and a quiet place to eat, read or get fresh air.

Phyllis A. Jones Legacy Park – Located across 10th Avenue from the James, the park was designed to evoke The Oval from the heart of Ohio State campus for patients and visitors to enjoy a restful, peaceful garden and find comfort and solace. The park was named thanks to a gift from Phyllis A. Jones. Mrs. Jones’ gift fulfills a promise she made to her late husband, Clayton K. Jones, who was among the first patients treated for lung cancer at The James after it opened in 1990. His physician was Arthur James, MD, the hospital’s namesake. Mr. Jones asked his wife to “take care of The James. They’ve taken care of me.” Mrs. Jones, former president and CEO of Fiesta Salons, hopes the park will provide a restful, peaceful garden where patients, visitors and staff can find comfort and solace.

Phyllis Kaldor Hope Garden - Located just outside the main entrance to The James, the garden is home to the Statue of Hope which was designed by Alfred Tibor and dedicated to all people, offering hope and inspiration.

Rooftop Gardens - Open-air gardens are available on the 14th floor of The James serving as a source of inspiration and reprieve for patients and visitors. Including flowers, trees and shrubs, the gardens provide a view of either downtown Columbus or Ohio State's campus.

Sanctuaries - Two sanctuary spaces can be found on the Medical Center campus for prayer, contemplation and reflection 24-hours a day.

  • In The James, the Pauline & Leonard Schnipke Sanctuary can be found near the top of the grand staircase on level one
  • In Rhodes Hall, The Sanctuary can be found in the 5th floor Atrium

Patient and Family Resource Center

The Patient and Family Resource Center is located on the ground floor of The James (460 W. 10th Avenue, Columbus, OH 43210) near the grand staircase at the east end of the lobby.

Services and Amenities:

The Patient and Family Resource Center offers support, education and comfort services to patients and families. The center provides a comfortable, relaxed space where visitors can find:

  • Trained staff and volunteers to assist with their information requests*
  • Print and digital health education materials on specific types of cancer and cancer treatment
  • Information on supportive services and community resources
  • Computer terminals with internet access to find information online or to use for personal business
  • Magazines and newspapers
  • Quiet rooms for rest and respite

The Patient and Family Resource Center is open five days a week, Monday – Friday, from 9 a.m. - 5 p.m.

Phone: 614-366-0602
Emailcancerinfo@osumc.edu

If you are unable to visit the center, you may call or e-mail your request for information to cancerinfo@osumc.edu and it will be delivered to your hospital room or mailed to your home address at no charge.

If you are interested in using one of our respite rooms, you may stop in or call the center at 614-366-0602 to reserve a time. The rooms have a rocker and if desired, you can turn on the screen in the room to see visual images set to soothing music.

*The Resource Center offers cancer education materials for informational purposes only. If you have questions about your care or treatment, always talk with your doctor or other qualified health provider.

Contact The James

General Inquiries


800-293-5066


Email



Address


460 W. 10th Avenue
Columbus, OH 43210


Get Your Medical Records


614-293-8657


Get Your Medical Bills


614-293-2100


Online Bill Pay



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